How we support people
We offer support through our website, national helpline, live chat, group, zoom, telephone or one-to-one in person support. We want to make sure everyone grieving gets the help they need in a way that works for them. We have a specially trained dedicated team of 4,000 bereavement volunteers.
Values are crucial to the culture of any organisation and ours reflect the behaviour we embody. Whether we’re talking to a client or to a member of our own team, we always strive to be kind, inclusive, ambition and genuine.
Grieving people need a voice and that’s why we’re campaigning to make sure they’re heard. We’ll do whatever it takes to make changes, from campaigning for better business standards to improving bereavement laws – we’re determined to change how grieving people are treated.
We want to live in a world where grief is understood and supported. We equip, educate and empower society to make sure all bereaved people are treated with compassion and respect.