Queen’s Urgent Treatment Centre is operated by Partnership of East London Cooperatives on behalf of Barking, Havering and Redbridge Hospitals NHS Trust
Address:
Rom Valley Way Romford Essex RM7 0AG
Hours:
24-hours
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Queen's Urgent Treatment Centre
Abdominal Pain
Code: 170OCU052
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Queen's Urgent Treatment Centre
Achilles Tendon Injury
Code: 170OCU198A
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Queen's Urgent Treatment Centre
Acute Knee Problems
Code: 170OCU010A
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Queen's Urgent Treatment Centre
Ankle Injury
Code: 170OCU019
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Queen's Urgent Treatment Centre
Arm Sling Information
Code: 170OCU056
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Queen's Urgent Treatment Centre
Back Exercises
Code: 170OCU291
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Queen's Urgent Treatment Centre
Bruising
Code: 170OCU016
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Queen's Urgent Treatment Centre
Burns Injury
Code: 170OCU004
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Queen's Urgent Treatment Centre
Calf Injury
Code: 170OCU118
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Queen's Urgent Treatment Centre
Chest Injury
Code: 170OCU017
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Queen's Urgent Treatment Centre
Chest Pain
Code: 170OCU017A
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Queen's Urgent Treatment Centre
Constipation in Infants and Children
Code: 170OCU193
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Queen's Urgent Treatment Centre
Cystitis
Code: 170OCU026
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Queen's Urgent Treatment Centre
Diarrhoea and Vomiting (Adult)
Code: 170OCU045A
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Queen's Urgent Treatment Centre
Eye Injury
Code: 170OCU018
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Queen's Urgent Treatment Centre
Flu and Flu-like Illnesses
Code: 170OCU372
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Queen's Urgent Treatment Centre
Garter Strapping (Neighbour)
Code: 170OCU101
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Queen's Urgent Treatment Centre
Gastroenteritis
Code: 170OCU106
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Queen's Urgent Treatment Centre
Gout
Code: 170OCU268
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Queen's Urgent Treatment Centre
Head Injury
Code: 170OCU001
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Queen's Urgent Treatment Centre
Headaches
Code: 170OCU364
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Queen's Urgent Treatment Centre
How to Use a Spacer Volumatic or Nebuhaler
Code: 170OCU302
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Queen's Urgent Treatment Centre
Ingrowing Toenails
Code: 170OCU030
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Queen's Urgent Treatment Centre
Knee Cap Dislocation (Patellar)
Code: 170OCU010B
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Queen's Urgent Treatment Centre
Knee Injury
Code: 170OCU010
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Queen's Urgent Treatment Centre
Mallet Finger
Code: 170OCU029
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Queen's Urgent Treatment Centre
Neck Injury
Code: 170OCU002
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Queen's Urgent Treatment Centre
Painkillers and Analgesics
Code: 170OCU041
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Queen's Urgent Treatment Centre
Physiotherapy Advice for a Soft Tissue Knee Injury
Code: 170OCU297
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Queen's Urgent Treatment Centre
Plantar Fasciitis
Code: 170OCU370
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Queen's Urgent Treatment Centre
Plasters and Casts
Code: 170OCU006
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Queen's Urgent Treatment Centre
Plasters and Casts (Child)
Code: 170OCU006C
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Queen's Urgent Treatment Centre
Pretibial Lacerations
Code: 170OCU020
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Queen's Urgent Treatment Centre
Pulled Elbow (Child)
Code: 170OCU147
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Queen's Urgent Treatment Centre
Pyrexia
Code: 170OCU107
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Queen's Urgent Treatment Centre
Shoulder Exercises
Code: 170OCU009B
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Queen's Urgent Treatment Centre
Shoulder Injury
Code: 170OCU009
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Queen's Urgent Treatment Centre
Soft Tissue Injuries
Code: 170OCU005A
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Queen's Urgent Treatment Centre
Sprains and Strains
Code: 170OCU005
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Queen's Urgent Treatment Centre
Strains and Injuries of the Lower Back
Code: 170OCU007A
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Queen's Urgent Treatment Centre
Suspected Broken Nose
Code: 170OCU032
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Queen's Urgent Treatment Centre
Suspected Deep Vein Thrombosis (DVT)
Code: 170OCU331
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Queen's Urgent Treatment Centre
Tendonitis
Code: 170OCU198
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Queen's Urgent Treatment Centre
Thumb Spica (Surgical Adhesive Tape)
Code: 170OCU084A
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Queen's Urgent Treatment Centre
Toe Spica (Garter Strapping)
Code: 170OCU083A
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Queen's Urgent Treatment Centre
Upper Respiratory Tract Infection (Child)
Code: 170OCU344A
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Queen's Urgent Treatment Centre
Urinary Tract Infections (Adult)
Code: 170OCU330
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Queen's Urgent Treatment Centre
Use of Crutches
Code: 170OCU008
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Queen's Urgent Treatment Centre
Venous Thrombo Embolism (VTE)
Code: 170OCU431
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Queen's Urgent Treatment Centre
Viral Illness (Child)
Code: 170OCU337
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Queen's Urgent Treatment Centre
Wound Care
Code: 170OCU003
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Queen's Urgent Treatment Centre
Wound Care (Child)
Code: 170OCU003C
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Queen's Urgent Treatment Centre
Wrist Injury
Code: 170OCU013
About this Hospital
If your problem is life threatening, please ring 999 or proceed to A&E.
If you have a medical problem that is not serious or urgent we recommend that you contact 111(click here) for advice or, alternatively, contact your GP. However, if you do need urgent treatment then you can attend any of our open UTCs and receive treatment.
When you arrive and register at our front desk you will be clinically assessed to determine the right treatment pathway.
This could be directly to an emergency department or acute specialty, to a minor injury or illness service provided by our UTC clinicians or to a booked GP face to face or telephone appointment at a local GP hub.
UTC’s try to ensure you have the minimum possible wait before receiving treatment but when demand is high this can be lengthy. The current waiting times for treatment at each of our sites is shown below.
Patients in our registration queue or waiting in our UTCs are monitored to ensure that potentially serious problems or a deterioration in health is immediately identified and prioritised for treatment.
The current waiting times are available on our website
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