Queen Elizabeth Hospital

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About this Hospital

The Emergency Department is also known to many as the Accident and Emergency Department. Our Emergency Department saw over 70,000 patients between April 2020 and April 2021. The team provide a 24 hour service every day of the year.

Our emergency department is a medical treatment facility specializing in emergency medicine, minor illness and injury. It provides the acute care of patients who present without prior appointment, or are sent via the 111/GP service, either by their own means or by that of an ambulance. Due to the unplanned nature of patient attendance, the department provides initial treatment for a broad spectrum of illnesses and injuries, some of which may be life-threatening and require immediate attention.

Before you visit our Emergency Department you should consider:

Self-care – you may be able to treat minor illnesses or injuries such as sprains, strains, insect stings and cuts and grazes by yourself
Calling 111 – a nurse will give you confidential advice and information for health queries 24 hours a day, 7 days a week
Your local pharmacist – can give you advice for treating common illnesses and the best medicines to use
Visiting your GP – for medical advice, examinations or an illness or injury that requires prescriptions
NHS walk-in-centre – for treating minor illnesses and injuries that do not require an Emergency Department visit and without needing an appointment

Priority in the emergency department is given to those people who need immediate attention and treatment, as a result you may see patients arriving after you but being seen or treated before you. The waiting room has an electronic screen displaying the number of patients in the department and the average waiting time. If you are unsure how long it is likely that you will have to wait you can ask one of the nursing staff in the department.

The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust

Queen Elizabeth Hospital.

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