The walk-in centre, based at Barking Community Hospital, provides treatments for patients of all ages with a minor injury or minor illness.
If your problem is life threatening, please ring 999 or proceed to A&E.
If you have a medical problem that is not serious or urgent we recommend that you contact 111(click here) for advice or, alternatively, contact your GP. However, if you do need urgent treatment then you can attend any of our open UTCs and receive treatment.
When you arrive and register at our front desk you will be clinically assessed to determine the right treatment pathway.
This could be directly to an emergency department or acute specialty, to a minor injury or illness service provided by our UTC clinicians or to a booked GP face to face or telephone appointment at a local GP hub.
UTC’s try to ensure you have the minimum possible wait before receiving treatment but when demand is high this can be lengthy. The current waiting times for treatment at each of our sites is shown below.
Patients in our registration queue or waiting in our UTCs are monitored to ensure that potentially serious problems or a deterioration in health is immediately identified and prioritised for treatment.
The current waiting times are available on our website
NELFT NHS Foundation Trust